Recommendations

Below are just a few comments from some our satisfied customers. Names have not been changed!

Ron was brill, no problems here when we arrived home, we would definitely ask for him again if we need a sitter.
Just to let you know that we were delighted with the way Sue & John looked after Honey & Bee and the cats.  The house was spotlessly clean and even my ironing was done!!
 
They really are a delightful couple. We are looking forward to their next visit.
We're very happy with everything. Thank you so much for looking after them both so well. 
 
And the house looked lovely.  It was so nice to come home to it all. 
 
I hope it was comfy for you and that the boys behaved. 

Eileen and Malcolm (Jock) did a great job of looking after both Bailey and the house. We’d be pleased to use them again in the future.

Thank you so much for your email, but even more for supplying us with Sue who was absolutely wonderful. She is so nice, and understanding and such a pleasure to meet her and leave her in charge here at home knowing our dog Nina was well looked after and not chewing anything she shouldn't have been!

I am very grateful to you, and to Sue, for the help and it was great to have such confidence in someone straight away. After years of muddling through without back up for the animals, it is a huge relief to know I now have someone to call on.

Please do thank Jim for looking after the boys these past few days. They came down to greet us when we got back last night and are in fine fettle.
 
Thanks very much. No worries at all. The service was great thanks and Linda did a great job.
Thanks again
Although we only required your services for only a very short period of time, we couldn't have been happier with the outcome and in particular with Fiona. 
 
She put us at our ease immediately at our first meeting, and as you rightly say seemed very capable, so as a result we were totally happy to leave our home and of course Elliot in her charge.
Everything was perfectly in order when we returned, so I feel confident in saying that we will be using your services in the future - possibly with Fiona again. 
 
It's good to know that such a service exists locally and we have already begun spreading the about you to the various dog owners we know in the area.

Just a quick line to say how very, very pleased we are with your sitters, Eileen & Malcolm.  They have done a splendid job with Raffy (who is still a bit of a difficult dog) and Tilly.  We are so grateful to them, not only do they do a great job with the animals but they are so pleasant to be with.  It really is appreciated that we can go away knowing our pets are in such good hands.

I had to write to say how pleased we were with Pearl and Ricky who definitely went the 'extra mile' to make sure we came back to a serene home.

Arriving home at 8.30pm we found supplies of bread and milk, two mugs and spoons thoughtfully placed on the counter and the kettle filled, ready to go, and a saucepan of Ricky's home made soup!

Please be assured that they are worthy of the Rest Assured name.

Many thanks, you guys exceed all expectations! You are practical and sensible, no problem is too large. A really big thank you for your help.

Many thanks, Jim, for looking after our house and bunnies. Max and Lucy did not seem to have missed us at all and the house was spotless.

I would like to thank you for arranging care for our home and dog at short notice and to such a high standard. I found the service you provided me with was the perfect balance of friendliness and professionalism.

Our minds were really put at ease allowing us to enjoy our break. I have no hesitation in recommending you or using your service in the future.

I just wanted to say thank you for the great service we received from Rest Assured, (once again), while we were away. Julia took good care of Pocket, Ruby and our fish. The house was clean, tidy and well cared for on our return.

It was particularly thoughtful of Julia to wash towels and bedding for me. I would have no hesitation in using Rest Assured and Julia again and look forward to our next trip away.

Thank you so much for arranging for Doreen to look after our eleven cats. She knows all of their names, their special diets and medication. On my return I had happy relaxed cats and a lovely tidy house. We are looking forward to Doreen's next visit and I can relax when we are away on business or holiday.

Our dogs had both just had a small operation and our cat is elderly with a few health concerns. We felt totally at ease when we were away knowing that Helen was taking good care of them.

On our return we found our home, as well as our animals, had been extremely well looked after, Helen had even stripped the bed and hoovered the whole house through!

We would have no hesitation in recommending Helen to anyone and will certainly be calling upon Rest Assured Home and Pet Care services again in the future.

Thank you, Elaine, for looking after our son, all the animals and our home so beautifully, you coped magnificently. The clean sheets etc on our return was worth more than I can say. 2003

We are going away again in August, and would like to request the best baby sitters in the business if they are available?

This comes from Abbi and Dexter of course, (Dexter, an 18 month old Rhodesian Ridgeback) and Abbi, (a 4 month old, sock eating Great Dane).

I booked Elaine for four nights to look after my two dogs, (bouncy boxer and aged spaniel). I had used Rest Assured once in the past and was very impressed so had no hesitation booking again.

The arrangement was for Elaine to arrive on the Saturday morning to meet and greet – but life is never that straight forward! Elaine arrived, of course, of that there was never any doubt, the problem was that she also arrived to a house that had just been burgled!

The house was a mess, the wife in shock and Meg the boxer, was weeing on the lounge carpet, what a welcome! Needless to say the kettle went on and Elaine swung into action.

This probably sounds all very far fetched, but I use it to explain that however worried or concerned you may be about leaving your pets behind – don’t be. I would not hesitate recommending Rest Assured and can’t heap enough praise on Elaine’s effort and help over a very traumatic period.

This is our first experience of using this type of service, since one or other of our sons have in the past, been able to look after the house and animals for us.

Since they are now married and have animals and properties of their own, this proved on this occasion, to be impractical, so we were pleased that you could provide us with the comfort of knowing that the house and cats were being well looked after.

This obviously made our holiday more relaxed and enjoyable. Should we need your services sometime in the future, we would be happy to ask you to look after the house and animals again. Thanks again.

Gill was excellent. She was always there when we called. She didn't appear to be concerned that one of the dogs was not in the best of health, (known about before we went away). We have no hesitation in recommending her to other clients.

Thank you for taking such excellent care of Pugs and Todd. I could tell by their placid behaviour they had had excellent care during our absence. I cannot praise your efforts too highly and will give anyone seeking care for their pets my full recommendation to place them with Rest Assured. Very many thanks.

Elaine and Jim have recently set up a ‘house sitting’ business and have asked me to act as referee if potential users of their service require reassurance. I have known them both for several years, both as employees and friends, and have no hesitation in recommending them as caretakers. They have proved over the years that they are trustworthy, reliable, industrious and resourceful.

We are so grateful for the time that you spent with the dogs. I am sure that Dexter is missing Jim!

They have recently looked after my house while I was in Portugal, and provided a superb service.

Dr. P. Nicholson, Canterbury

I am thinking of taking a week away in July. Smithy and Bumper were so happy with their care last time, that I am wondering if the same chap, Gordon, would be available?

I have recommended Rest Assured to some of the mums from school as they knew how worried I had been about finding good care for the dogs.

After my trip I was telling everyone how relieved I was to have found you and how happy the dogs seemed to be with Gordon from the minute he arrived.

I am always delighted with the service and am happy to recommend you to anyone. I can't imagine why people send their animals to kennels when they have the alternative of coming home to happy pets and can relax on holiday knowing the house is secure.

We have known Elaine and Jim Horton since 1995. Elaine has been employed by us during that time and has proved to be honest, trustworthy and reliable. Although we have only known Jim as Elaine's husband and for one or two small business arrangements, we have been given no reason during this association not to believe that he is also honest, trustworthy and reliable.

R.J. Chapman, Stonelees Golf Centre

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